Ruimsig

Restaurant Reviews

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Always a pleasure! We live closer to another Rocomamas, yet we choose to go to this one. Always good food and good vibes. Mpho has been our waitress for a few times now, and she is always friendly and professional. She is the best! Overall a very LEKKER experience! 10/5 :)

Food is great

Awesome place,good service ,great food

Not at all what we expected. Food is average. Burgers are fairly small and definitely overpriced. Only good thing was the waiter. He was really friendly and had a good sense of humour

If you love burgers then pop in for one. They serve the best quality burgers with a great selection of toppings to choose from. Great place to meet up with your friends.

Loving the chips ❤ Food doesn't take that long, if it does it's definitely worth the wait.. i promise

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43 Reviews

Rocomamas Restuarant

TripAdvisor® Traveler Reviews

Trip advisor

One of our favourite restaurants ...we are frequent visitors and will say they know us by now...who always deliver good food with friendly service. However the wheels came off during a visit in May when the power in the area was down due to normal maintenance. Not a problem one would think as nowadays all restaurants have a gererator or gas backup....but not so. Total chaos! My advise for all is simple...communicate with your guests. A simple but effective method : ) Absent communicator number one - the manager (franchisee or owner) Crucial in the chain to keep you updated that you are not likely to see your food anytime soon because the genie is not working hence smash burgers and chips are not going to happen. I saw him once and rhen he dissapeared (I presume to get the generator working) but leaving his poor staff to try and calm the beehive down. Absent communicator numer two - the waiter. I can say nothing about him because he was unable to speak when questions were raised and I found him hiding away praying that everyone will just dissapear. Although he did manage to bring two warm draugths and a milkshake to our table without breaking down ( yes I know right how did they manage to priduce that without power?) This resulted in us leaving after settling the bill for half drank drinks to go over to a pizza restaurant across the road who welcomed us with friendly open arms. Roccos I love your food but you will have to work (VERY) hard to convince me to be back. Spend some time to upskill your staff to handle bumps in the road effectively (we know they will happen sometime) Manager / owner get out there !!!!!! Doing paperwork on your macbook in the restaurant ignoring your patrons is not the way to build relationships.
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Trip advisor

I've been a long-time supporter of Rocomamas Ruimsig. This particular branch is, in my humble opinion, the best out of the local branches. Food is always superb and service is fast. Staff are super friendly. Their cappuccinos (coffee pods) are exceptional and I highly rate the coffee alone. You'll either love or hate the music. I love it. Depending on the time of day, you'll find some grunge or hard rock. Quite different. The free Wi-Fi used to be a winner (waitrons would provide the password) but now they use an obscure voucher system and no-one has the vouchers. This is my only complaint.
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Good place to meet with friends. Relaxed atmosphere and the waiters are good. Might be an idea to put calories on the menu for those who still want to count in a burger joint.Some interesting milkshakes. Try the burger with chillies!
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