RocoMamas Bel Air
Johannesburg
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Restaurant Reviews:
Our waiter Eric was such a rock star. A very nice branch. 👌👌👌
Our waiter Eric was such a rock star. A very nice branch. 👌👌👌
Unbelievably Fantastic service. I ordered a burger that was a little too spicy for my taste (entirely my error as I was told exactly what was in it). When I asked for a takeaway box, our waiter offered to replace the burger. I declined as it was my fault. Next minute the manager came and insisted that either the cost of the burger would be removed from our bill or it would be replaced with a burger more to my liking. I accepted the replacement, feeling rather embarrassed as the burger was delicious but just too spicy for my “pathetic” taste buds . Very impressed with the service and kindness showed by both the waiter and manager. We will be back and I recommend Rocca Mama Belair branch (love Rocca mama anyway!)
Unbelievably Fantastic service. I ordered a burger that was a little too spicy for my taste (entirely my error as I was told exactly what was in it). When I asked for a takeaway box, our waiter offered to replace the burger. I declined as it was my fault. Next minute the manager came and insisted that either the cost of the burger would be removed from our bill or it would be replaced with a burger more to my liking. I accepted the replacement, feeling rather embarrassed as the burger was delicious but just too spicy for my “pathetic” taste buds . Very impressed with the service and kindness showed by both the waiter and manager. We will be back and I recommend Rocca Mama Belair branch (love Rocca mama anyway!)
Amazing food and customer service!! Especially the promotional burgers and the chicken wings. Will definitely be return here soon. Plain amazing
Amazing food and customer service!! Especially the promotional burgers and the chicken wings. Will definitely be return here soon. Plain amazing
My husband and i visited Bels Airs today.some of the staff we on their lunch break eating behind the counter.the 1 guy still had on his gloves..I wonder if he changed those before making food again.. As we were eating a roach was casually crawling by the entrance on the floor.i understand it's close to the outdoors but the flies were also a bother..
My husband and i visited Bels Airs today.some of the staff we on their lunch break eating behind the counter.the 1 guy still had on his gloves..I wonder if he changed those before making food again.. As we were eating a roach was casually crawling by the entrance on the floor.i understand it's close to the outdoors but the flies were also a bother..