RocoMamas Rivonia
Johannesburg
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Restaurant Reviews:
21/01/2021 We were invited to have a meal by Paul Dembsey, who owns RocoMamas Rivonia, to supper tonight. Temperatures were taken and sanitizer was offered on welcome by manager. Tables were sanitized an masks were worn by staff and patrons. The burgers were well cooked and all the food was phenomenal. Thank you for caring for me and my family, it was a pleasure to dine at you restaurant. Regards Grant Baben Update The owner, Paul, contacted me about the review that I posted below, the very next morning. Understandably, in these trying times for our restaurant sector, reviews like mine can have a negative effect. He identified the need to sort out all the faults below. Great response... They are obviously very busy with orders from Uber and Mr Delivery. The screaming and chaos was a bit too much. I was not offered sanitizer when I walked in, no temperature control. I had to point out that the one chef had his mask over his mouth and not his nose. I pointed it out to a manager who asked him to cover up. Protocols set by govt need to be adhered to, imagine the infection that he could spread to customers. Another lady making drinks also had her mask just covering her mouth. The food was under-cooked and we had to throw the burgers away... Especially disappointing considering I waited for 45 minutes to get my order. I will not be going to Rocomamas Rivonia again.
21/01/2021 We were invited to have a meal by Paul Dembsey, who owns RocoMamas Rivonia, to supper tonight. Temperatures were taken and sanitizer was offered on welcome by manager. Tables were sanitized an masks were worn by staff and patrons. The burgers were well cooked and all the food was phenomenal. Thank you for caring for me and my family, it was a pleasure to dine at you restaurant. Regards Grant Baben Update The owner, Paul, contacted me about the review that I posted below, the very next morning. Understandably, in these trying times for our restaurant sector, reviews like mine can have a negative effect. He identified the need to sort out all the faults below. Great response... They are obviously very busy with orders from Uber and Mr Delivery. The screaming and chaos was a bit too much. I was not offered sanitizer when I walked in, no temperature control. I had to point out that the one chef had his mask over his mouth and not his nose. I pointed it out to a manager who asked him to cover up. Protocols set by govt need to be adhered to, imagine the infection that he could spread to customers. Another lady making drinks also had her mask just covering her mouth. The food was under-cooked and we had to throw the burgers away... Especially disappointing considering I waited for 45 minutes to get my order. I will not be going to Rocomamas Rivonia again.
The food preparation is top drawer, waiter was ever so wonderful.
The food preparation is top drawer, waiter was ever so wonderful.
I love this place! The burgers here are scrumptious and the French fries are my favorite. But I decided to pick up a snack before heading home and this happened. These mac and cheese bombs are well... THE BOMB! There are 6 in 1 portion (I ate 2 before taking the picture 😂).
I love this place! The burgers here are scrumptious and the French fries are my favorite. But I decided to pick up a snack before heading home and this happened. These mac and cheese bombs are well... THE BOMB! There are 6 in 1 portion (I ate 2 before taking the picture 😂).
I don't know if this is a RoccoMama's tradition, but wow their staff is always hella nice. I wish I remembered the lady who approached me at the door, but she was a darling. A star I tell you.
I don't know if this is a RoccoMama's tradition, but wow their staff is always hella nice. I wish I remembered the lady who approached me at the door, but she was a darling. A star I tell you.